Discover Our Concierge Services
Welcome to our website dedicated to concierge services for vacation rental owners. We provide daily support with customized services to enhance your property, simplify its management, and offer an impeccable experience to your guests.
Our Commitment to You
MC Keys&Smiles is first and foremost a family venture run by two sisters, Mélissa and Caroline. Passionate about hospitality and service, we are committed to taking care of your property as if it were our own, ensuring complete management: guest arrival, impeccable cleanliness and meticulous maintenance.
We know that it's the little details that make all the difference for your guests. Attentive to your needs, we support you with personalized services such as grocery shopping before your guests arrive or adding special touches, like a bottle of champagne, to ensure a memorable experience and enhance the value of your property.
Services
Arrival and Departure
Full Service
Your guests are warmly welcomed and supported throughout their stay, from arrival to departure. Available 7 days a week to meet their needs, we ensure that every stay is completely stress-free, so you can have peace of mind knowing your rental property is in good hands.
Cleaning and Maintenance
Impeccable cleanliness
We ensure your property is always immaculate for your guests. From cleaning and linen changes to minor maintenance, we take care of every detail so your tenants can fully enjoy their stay.
Additional Services
Customized for You
We offer a full range of additional services, designed to make every stay unique and enjoyable. From grocery shopping prepared before guests arrive, to personalized touches, or setting up special services like a bottle of champagne or welcome baskets, we take care of everything.
Airbnb & Booking Management
Your rental, managed efficiently
We optimize the management of your Airbnb and Booking listings to maximize their visibility and profitability. From calendar management and booking and guest communication to performance tracking, your rental is managed professionally with a results-oriented approach.
Digital creation and support
A clear, professional website tailored to your needs
We support you in creating your website to boost your online visibility (WIX hosting) and enhance your business. From site structure to implementing essential content, we help you have a clear, professional website tailored to your objectives, without technical complexity.
Testimonials
Jean L.
Entrusting my rental property to Mélissa and Caroline has given me true peace of mind. Their professionalism, availability, and attention to detail make all the difference. My guests are delighted, and I know my property is in very good hands.
Sofia M.
Living far away, I was dreading the day-to-day management of my rental. Caroline quickly put me at ease. She welcomes guests with great care, remains available to them throughout their stay, and efficiently handles any unexpected issues. I know my property is clean and well-maintained, and that my tenants are in good hands. It's a real relief every day.
Pierre et Maryline G.
As retirees, we were looking for a trustworthy person to manage our rental property. When an unexpected issue arose during a stay, Mélissa reacted immediately and everything was resolved without our intervention. Her professionalism and kindness allow us to rent out our property today with complete peace of mind.